Guides
Straight answers to the questions hotel operators actually ask us, written for general managers and owners rather than for IT people.
How to separate guest Wi-Fi from the PMS and card payments
Why one flat network is the most common finding in a hotel IT audit, and what the fix looks like.
Read moreWhat happens to a hotel when the PMS goes down
An outage is an operations problem, not an IT problem. What to have ready before it happens.
Read moreHow to change IT provider without disrupting a trading hotel
What a take-on actually involves, what can go wrong, and what to get in writing first.
Read moreWhat a hotel should ask an AI vendor before signing
Twelve questions that separate a useful tool from a feature list with a new label on it.
Read moreStart with the Wi-Fi
A guest Wi-Fi audit is the quickest way to see how we work: we survey the property, test what guests actually experience, and report on what needs doing and what it costs. The findings are yours whether or not you go ahead.